Step 1: Customer Care Executive

Raise your complaint with customer care via phone, email, or branch visit.

1. Phone Number: +91 72 82 92 37 37

2. Email Id: care@eluri.bank.in

3. Click here to contact your nearest branch

Step 2: Branch Manager / Officer

If unresolved, escalate to the Branch Manager or concerned officer.

Click here to get all branches contact info

Step 3: Nodal Officer

Escalate unresolved complaints to the designated Chief Executive Officer.

Name of the Officer: KAMBHAMPATI VENKATA PRASAD

Email Id: venkataprasad@eluri.bank.in

Step 4: RBI – DAKSH Portal

If still unresolved, lodge the complaint with RBI.

RBI DAKSH Portal